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Terms and Conditions

Version 3 – last updated 25 February 2026


Introduction

Thank you for considering a collaboration with me.

Strong technical work relies on clarity — not only in patterns, but also in expectations. These Terms and Conditions outline the framework within which I provide my services, so that we can work together with confidence and transparency.

For clarity: whenever “I”, “me” or “my” is used, this refers to my company, Danielle Steman, registered with the Chamber of Commerce under number 64885364 and based in Grevenbicht, the Netherlands.

If anything is unclear, please reach out before approving a proposal. I value alignment at the start.

Terms of Engagement

These Terms and Conditions apply to all services I provide.

Approval of a proposal confirms acceptance of both the proposal and these Terms and Conditions.

If adjustments are needed, we can discuss them. Any changes must be confirmed in writing to avoid misunderstandings later on.

Clear agreements protect both of us and allow the creative work to unfold without friction.

Pricing & Quotations

All prices are stated in euros and exclude VAT unless otherwise specified.

Quotations:

  • are valid for 14 days,

  • are non-binding,

  • apply to the services described in full.

If a quotation includes multiple services, the price applies to the complete scope unless we agree otherwise.

Obvious typographical or calculation errors are not binding and may be corrected.

Previous quotations do not automatically apply to future assignments.

Additional costs — such as materials, travel, external services, or shipping — are not included unless explicitly stated and will be invoiced separately.

Confidentiality & Intellectual Property

Discretion is a natural part of my work.

All personal and business information shared with me will be treated as confidential and will not be disclosed to third parties without your consent, except where necessary to execute the project (for example, when working with a trusted technical specialist).

Your designs remain fully yours. I will not publish, share, or reference your work publicly without your explicit written consent.

If you would like an additional Non-Disclosure Agreement in place, I am happy to sign one.

You remain responsible for ensuring that materials and data you provide do not infringe on third-party intellectual property rights.

My own intellectual property — including methods, construction systems, documentation, website content, and educational materials — remains mine and may not be copied or redistributed without written permission.

Blogs and newsletters may be shared freely.

Upon full payment:

  • Production patterns in PDF or DXF format and the agreed tech pack are transferred to you.

  • Construction files and size charts remain my intellectual property unless we agree otherwise in writing.

Links to third-party websites on my website are provided for convenience; I am not responsible for their content or privacy policies.

Delivery Time

Delivery timelines are based on the assumption that all required information, materials, and feedback are provided in a timely manner.

Product development is collaborative. Delays in communication or missing information may affect the agreed timeline.

I aim to respond within 48 hours on working days and appreciate a similar level of responsiveness where possible.

If I request necessary information twice without response, the project will be considered paused. Resuming may affect scheduling, and immediate continuation cannot be guaranteed.

Should unforeseen circumstances arise, we will discuss a revised timeline. If needed, this may involve postponement or engaging a qualified third party.

Cancellation or Pause

If you need to pause or cancel a project, please inform me in writing so we can assess the situation together.

All work completed up to that point will be invoiced. Completed work is non-refundable.

Unless agreed otherwise:

  • A project is considered paused if no sample is produced within six weeks after pattern delivery.

  • A project is considered paused if production has not started within three months after delivery.

If a project is paused, completed work will be invoiced accordingly.

Resuming a paused project depends on mutual agreement and current availability.

Billing & Payment

Invoices are payable within 14 days unless agreed otherwise.

Work will begin or continue after payment is received.

Obvious invoice errors may be corrected.

If payment remains outstanding after two reminders, the claim may be transferred to a collection agency. Related costs will be borne by you.

In case of repeated late payment, future assignments, if any, may require advance payment.

Timely payment ensures smooth project progression for both of us.

Design Changes

Product development benefits from clear decisions early on.

Minor adjustments within the agreed scope can usually be accommodated.

More substantial changes after development has progressed — particularly after sampling or construction has begun — may require additional time and fees.

Any additional costs will always be discussed before implementation.

My aim is to translate your design vision into precise technical execution, while safeguarding structural integrity and efficiency.

Guarantees & Liability

I perform my services with professional care and technical diligence.

You are responsible for reviewing patterns and documentation within:

  • 2 working days after receipt of patterns or tech packs,

  • 5 working days after receiving produced garments.

Complaints must be reported within these time frames. Late notification may limit the available remedies.

Submitting a complaint does not suspend payment obligations.

If an issue arises, I will investigate and work toward a reasonable solution. The method of resolution (repair, replacement, or other remedy) will be determined in a manner that is fair and technically appropriate. Compensation will only be considered if repair or replacement is not feasible.

I am not liable for damages resulting from:

  • incorrect or incomplete information provided by you,

  • failure to follow provided advice,

  • refusal of recommended adjustments,

  • previously identified and dismissed issues.

Liability is limited to direct damages, meaning:

  • reasonable costs to determine the cause,

  • costs necessary to bring my performance in line with the agreement,

  • reasonable costs incurred to prevent or limit direct damage.

I am not liable for indirect damages, including but not limited to consequential damage, loss of profit, reputational damage, or business interruption.